Confidentiality Policy

PERSONAL DATA

Who are we?

TURENNE PARTNERS (“Turenne Partners”) is responsible for the https://www.turenne-partners.com/ website (the “Site”).

In this context, Turenne Partners (or “us”) may process the personal data (“Data”) of its users and members (“you”).

We place Data protection at the heart of our concerns and this Policy aims to inform you of our practices concerning the collection, use and sharing of information that you provide to us when you use the Site.

Regulation

We comply with all French and European regulations on the protection of personal data and privacy, and in particular the General Data Protection Regulation 2016/679 of 27 April 2016 (“RGPD”) and Law No. 78-17 of 6 January 1978 relating to information technology, files and privacy as amended (“Informatique et Libertés” law).

Contact

If you want to contact us, you can:

email us at: contact@turenne-partners.com
send us a postal letter to the address: Turenne Partners, 7, rue Francisque Sarcey 75116 Paris

We will get back to you as soon as possible!

Why do we process your Personal Data?

We use your Data, as data controller, to:

Execution of pre-contractual and contractual measures:

processing of files entrusted to Turenne Partners;
customer relationship management (invoicing, fee agreements, etc.);
management of applications and interviews;
response to public or private tenders and requests for quotations;
hosting and storage of data.

Legitimate interest of Turenne Partners:

provision of the Website and management of its proper functioning
sending communications to our customers and contacts, wishes;
respond to your contact requests and questions;
management of registrations for events organized by the firm;
compilation of statistics;
ensure the defense of our rights.

Legal obligations:

response to Turenne Partners' legal obligations with regard to client management;
guarantee the exercise of your rights.

Consent:

sending the newsletter and legal articles to subscribed prospects;
development of statistics relating to the newsletter.

We use cookies. Find all the information on this subject in the “Cookies” section.

What personal data is collected?

We only process Data that is strictly necessary to achieve the purposes. The Data is collected directly from you and is only used for the purposes of which you have been aware.

Turenne Partners business contacts

When you entrust us with a mission, we are required to collect and process data concerning you, as a customer, but also to collect the data of your employees or representatives.

Turenne Partners may also collect data from external contacts as part of the missions entrusted to us and our activities (colleagues, administrations, authorities, etc.).

We are also required to collect and process data from prospects, communicated via the website, during meetings or events, in particular when they are sent to us via business cards, email exchanges or social networks.

The data processed in this context are identification data and contact details, data relating to the monitoring of the relationship between customers and also any data necessary for the execution of the missions entrusted and in particular data relating to convictions or offenses.

Visitors to the Turenne Partners Website

When you use the Website, Turenne Partners may collect and process your data and in particular your identification and contact data, technical navigation and connection data and any data you provide to us in support of your request when you contact us.

We rely on you to keep your Data up to date!

Recipients of your Data

We treat your Data on our own behalf and in a confidential manner. Thus, your Data may be transmitted to our internal services authorized to know it in terms of their functions and to our authorized service providers, in compliance with professional secrecy.

External recipients include our service providers or support services (Microsoft and Ekost) as well as colleagues for the needs of the file. In certain cases provided for by law, your data may be transmitted to third parties legally authorized to access it upon specific request: judicial authority, administrative authority, etc. We may also be required to communicate your Data to third parties if such a measure is necessary to protect and/or defend our rights, to enforce these provisions.

We do not pass on your data to unauthorised third parties.

Your data is not transferred outside the European Union. However, in the event that they are, your data can only be transferred with the implementation of appropriate guarantees.

What is the retention period of your Data?

Communication management and external information

Provision of the Website and management of its proper functioning: 13 months
Sending greetings to customers and contacts: 3 years after the last contact with the customer or contact
Sending the newsletter and legal articles: 3 years after the last contact unless unsubscribed before
Response to contact forms/requests via the Site: Duration strictly necessary to respond to the request
Management of registrations for events organized by Turenne Partners: Duration strictly necessary for the management of customer or contact registration
Development of newsletter statistics: maximum 13 months

Customer relationship management:

Process the files entrusted to the Firm, by carrying out any necessary operation (letters, acts, appointments, interviews)
Invoices
Management of unpaid bills and litigation
Management of requests to exercise rights
Development of trade statistics

Duration strictly necessary for the management of the commercial relationship, then archiving for the period during which the lawyer's liability may be questioned.

Prospect relationship management

Responding to calls for tenders: Length of time required to respond to the call for tenders and its consequences
Responding to a request for a quote: Time required to respond to the request and its consequences

Recruitment of staff, collaborators, interns, and work-study students

Management of applications and interviews: 2 years after the last contact with the candidate

The rights to your Data

In accordance with and within the limits of the Regulations, in particular articles 15 to 22 of the RGPD, you benefit from the following rights concerning the processing of your Data.

You can exercise your rights via the contact address. In case of doubt, proof of identity may be requested. We are committed to responding to requests to exercise rights as soon as possible and, in any event, in compliance with legal deadlines.

Right to withdraw your consent: You can, at any time, withdraw your consent to receive news from Turenne Partners, by clicking on the unsubscribe link provided in each of our communications or by contacting us.
Right of access: Get information about your data and a copy of your data.
Right to information: Obtain information on processing conditions (recipients, purposes, data categories, etc.).
Right to correction: Correct or update your personal data when it is inaccurate or incomplete.
Right to object: To oppose the carrying out of a treatment for reasons relating to your particular situation, or to withdraw your consent for treatments based on this legal basis.
Right to limitation: Request not to process all or part of the Data temporarily, without asking to delete them.
Right to erasure: Request the deletion of your personal data.
Right to portability: Obtain the data in a structured and machine-readable format and be able to easily transmit it to a third party.
Right to define post-mortem guidelines: Define guidelines for the use of your Data after your death.

Requests and complaints

If you have any questions about your personal data, you can contact us by sending us an email at contact@turenne-partners.com. In the absence of a satisfactory response from us, you can contact the competent supervisory authority, in France, the “Cnil” Commission Nationale de l'Informatique et des Libertés located at 3 Place de Fontenoy - TSA 80715, 75334 PARIS CEDEX 07.

THE COOKIES

This site https://www.turenne-partners.com/ uses cookies. Cookies are files that are placed by most websites on your computer when you visit them. Stored on your computer's hard drive, they contain a small amount of data with a unique anonymous identifier. On your computer, cookies are managed by your Internet browser and are necessary for the use of the Site.

The purpose of this statement is to inform you about the cookies placed on your terminal when you browse the Site. This site uses various types of cookies. Some cookies are placed by third party services that appear on our pages.

Necessary cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. You cannot deactivate them (cookie name, purpose, type and duration):

_Acloggedin

Supports login by the Scheduling client if the customer has an account
Cookie
January 1, 2025

_customer_acloggedin

Supports login by the Scheduling client if the customer has an account
Cookie
January 1, 2025

algoliasearch-client-js

Add auto-filled suggestions to address fields in Scheduling to help customers complete forms more quickly
LocalStorage
Persistent

MAP

Indicates when a visitor adds a product to their cart
Cookie
Two weeks

CHECKOUT_WEBSITE

Identify the correct site for payment when the Payment option on your domain is disabled
Cookie
Session

client_username

Remembers the username of a Scheduling client connected between visits
Cookie
One year

Commerce-checkout-state

Stores the payment status while the visitor completes the order in PayPal
SessionStorage
Session

Crumb

Prevents cross-site request forgery (CSRF)
Cookie
Session

HasCart

Tell Squarespace that the visitor has a cart
Cookie
Two weeks

Locked

Prevents the password-protected screen from appearing when a visitor enters the correct site password.
Cookie
Session

OrderStatusSessionToken

Authenticates a visitor who connects to an order status page.
Cookie
One year

PHPSESSID

Securely authenticate a visitor when paying in Scheduling
Cookie
One month

RecentreDirect

Avoid redirect loops if the site has custom URL redirects. Redirect loops are bad for SEO.
Cookie
30 minutes

remember_client

Save Scheduling client login credentials if they have an account
Cookie
365 days

Usercrumb website

Prevents illegitimate request injections by bounce (“cross-site request forgery”, or CSRF) for users connected to the site
Cookie
Three years

SiteUserInfo

Identifies a visitor who connects to a customer account
Cookie
Three years

SiteUserSecureAuthToken

Authenticates a visitor who connects to a customer account
Cookie
Three years

squarespa-announcement-bar

Prevents the announcement bar from appearing if a visitor chooses to ignore it
LocalStorage
Persistent

SquarespaceLikes

Indicates that you have already “liked” a blog post
LocalStorage
Persistent

squarespace-popup-overlay

Prevents the promotional pop-up from appearing if a visitor chooses to ignore it
LocalStorage
Persistent

squarespace-video-player-options

Memorize the preferences selected by the video player (volume, reading speed and quality) for videos uploaded directly to Webflow
LocalStorage
Persistent

ss_cookieAllowed

Remembers whether a visitor has accepted that analytical cookies be placed in their browser when a site restricts the placement of cookies
Cookie
30 days

ss_sd

Allows visitors who use the Webflow platform to remain authenticated during their sessions
Cookie
Session

Test

Find out if the browser supports cookies and prevents errors
Cookie
Session

Enables a Scheduling client's appointments to be displayed correctly based on their time zone preferences.
LocalStorage
Persistent

Data collected from cookies are processed in accordance with the Regulations. To find out more about who we are, how you can contact us, and how we handle personal data, please see the “Personal Data” article above.